About Us

We are a small team and we look after our clients. All our services are online, so we can help you no matter where you live.

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Sparrowhawk Legal

Dedicated to helping you with your Housing Issues!

At Sparrowhawk Legal we champion the rights of tenants while safeguarding responsible landlords. Founded in 2022, our virtual practice is dedicated to addressing the critical issue of housing disrepair in a modern, accessible way.

We understand that a safe and comfortable home is a fundamental right. Our team of specialist solicitors is passionate about helping tenants navigate the complexities of housing disputes, ensuring they receive the justice they deserve. We pride ourselves on our empathetic approach, listening to each client’s unique story and working tirelessly to achieve the best outcomes.

We also recognise the importance of protecting good landlords from unjust claims. Our expertise allows us to provide tailored advice and support, ensuring that landlords can manage their properties with confidence and integrity.

Being a virtual firm allows us to operate with flexibility and efficiency, reducing overhead costs and passing those savings onto our clients. It also means we can serve clients across the country, breaking down geographical barriers to access quality legal support.

We believe in transparency and communication. Our commitment to keeping clients informed at every step of the process sets us apart in the legal field. We leverage the latest technology to provide seamless consultations and updates, making the legal journey as smooth as possible.

Join us as we strive for justice and fairness in housing. Whether you’re a tenant facing disrepair issues or a landlord looking for reliable guidance, Sparrowhawk Legal is here to support you every step of the way.

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Mission

To empower tenants in their fight for safe and habitable living conditions while providing conscientious landlords with the support they need to navigate the legal landscape. We strive to create a fair and just housing environment, ensuring that everyone has access to the rights they deserve.

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Goal

To achieve positive outcomes for our clients through expert legal representation. We aim to resolve housing disputes efficiently and effectively, minimising stress for tenants and landlords alike. By fostering a culture of trust and transparency, we work diligently to build lasting relationships with our clients.

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Core Values

We are committed to integrity, empathy, and excellence in all that we do. We value open communication and collaboration, believing that the best results come from understanding each client's unique circumstances.

Get Started Today

If you are a private tenant and would like to discuss your housing issues with us, please give us a call or book a call at a time to suit you!

Meet your Housing Disrepair Team

We are a small team, but that only makes us stronger. We don't take on volume workloads and we like to look after our clients. We all understand just how stressful living in a home that's not safe and well maintained can be and we are here to help you!

Kelly Victoria Thorn

Managing Director

Nichola Turpin

Head of Housing Disrepair

Sarah Southworth

Client Care and Operations

FAQ's

We hope this information is useful, but if you have any further questions, please contact us.

What services does Sparrowhawk Legal offer?

At Sparrowhawk Legal, we specialize in providing legal support for tenants facing housing disrepair issues and offering guidance to responsible landlords. Our services include dispute resolution, legal advice, and advocacy aimed at ensuring safe and comfortable living conditions.

How can I access your services if I live outside of your local area?

As a fully virtual practice, we serve clients nationwide. Our online consultations and services allow us to assist you no matter where you are located, ensuring you receive the support you need from the comfort of your home.

What should I do if I am facing housing disrepair issues?

If you are experiencing disrepair in your home, contact us for a consultation. Our team will listen to your situation, provide tailored advice, and guide you through the process of resolving your issues effectively.

How do you support landlords?

We offer responsible landlords tailored advice and support to help them manage their properties confidently. Our expertise ensures that landlords are equipped to handle disputes and protect themselves from unjust claims.

What makes Sparrowhawk Legal different from other legal services?

We pride ourselves on our empathetic approach, transparent communication, and commitment to keeping clients informed throughout the legal process. Our virtual format allows us to operate efficiently and reduce costs, passing the savings onto you.

Can I join the "Women and Family Tenant Support" Facebook group?

Yes! Our Facebook group is open to anyone seeking support related to housing challenges. It’s a safe space for sharing resources, experiences, and advice. We encourage you to join and connect with others facing similar situations.

Do you help tenants with private landlords?

Yes. Wherever possible we will always help clients who have private landlords. We also help the good private landlords out there who are being targeted by disreputable claims management companies.

How much do you charge?

Our fees are usually covered by a no win no fee agreement in respect of housing disrepair claims and our success fee is capped at 33%. For landlords we offer a tailored fee structure dependent on the complexity of the case and the stage of the matter.

How do I get started?

To get started, simply reach out through our website or contact us directly for an initial consultation. We’ll discuss your situation and how we can assist you in achieving the best possible outcome.

The Importance of Part 35 Questions to Experts in Housing Conditions Matters

The Importance of Part 35 Questions to Experts in Housing Conditions Matters

August 20, 20243 min read

In the realm of housing conditions disputes, expert evidence plays a pivotal role. This type of evidence is fundamentally opinion-based, yet its credibility significantly increases when backed by thorough testing, intrusive investigations, and solid evidence.

The Value of Grounded Opinions

Reflecting on my experiences, I recall a joint inspection with an opposing expert who confidently stated, “I like doing these; I can basically say whatever I like. I may be criticised by a judge if it goes to court, but that’s it.” This sentiment has profoundly influenced my approach, reinforcing my commitment to ensuring that every opinion I present is well-supported by the best available evidence and testing methods.

Historically, expert witnesses enjoyed immunity from negligence claims, a privilege that lasted until 2011. In a landmark decision, the United Kingdom Supreme Court abolished this immunity, allowing for claims against experts for negligence in court testimony and report preparation. This shift underscores the increasing accountability experts now face in their roles.

Common Pitfalls in Expert Reports

Despite these changes, I encounter numerous expert reports each year in housing conditions claims that reflect a lack of understanding of the expert's role. Many experts fail to grasp the landlord’s statutory repairing obligations, often forming conclusions that align with the interests of their instructing party without adequately considering alternative explanations for the defects at hand. This tendency not only undermines the integrity of their opinions but also raises ethical concerns about the motivations behind their findings.

Furthermore, the pressure on experts in certain sectors, such as medical agencies, to produce favorable outcomes can lead to a culture where opinions are skewed, echoing the earlier sentiment of “saying what they like” without concern for accountability.

Utilising Part 35 Questions

In situations where an expert’s opinion lacks robust support, or fails to consider all potential causes of a defect, the use of Part 35 questions becomes invaluable. These inquiries can reveal the weaknesses in an expert's stance and hold them accountable for their assertions. For example:

  1. Where is your evidence that supports your opinion about ‘X’?

  2. What other causes of ‘X’ did you consider before forming your opinion?

  3. Why do you assert that the landlord has a repairing obligation regarding ‘Y’ under Section 11 of the Landlord and Tenant Act 1985, when it is widely accepted that ‘Y’ does not constitute part of the structure or exterior of the dwelling under this section?

These questions serve as a powerful tool for challenging the expert’s credibility. Often, simply posing these inquiries can lead to the withdrawal of claims. Frequently, the expert struggles to provide satisfactory answers without inadvertently acknowledging their failure to fulfill their primary duty to the court. In many cases, the absence of a response speaks volumes about the validity of their position.

Conclusion

In conclusion, the implementation of Part 35 questions can significantly impact the outcomes of housing condition disputes. By ensuring that expert opinions are well-supported and thoroughly considered, we can uphold the integrity of expert testimony and, ultimately, the justice system itself. The responsibility lies with both legal professionals and experts to maintain high standards in their practices, ensuring that the opinions presented are not only credible but also justly reflective of the facts at hand

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Simon Redfearn

Simon is the founding director of Redfearn Experts, a surveyor with over 30 years experience in the building industry.

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