About Us

We are a small team and we look after our clients. All our services are online, so we can help you no matter where you live.

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Sparrowhawk Legal

Dedicated to helping you with your Housing Issues!

At Sparrowhawk Legal we champion the rights of tenants while safeguarding responsible landlords. Founded in 2022, our virtual practice is dedicated to addressing the critical issue of housing disrepair in a modern, accessible way.

We understand that a safe and comfortable home is a fundamental right. Our team of specialist solicitors is passionate about helping tenants navigate the complexities of housing disputes, ensuring they receive the justice they deserve. We pride ourselves on our empathetic approach, listening to each client’s unique story and working tirelessly to achieve the best outcomes.

We also recognise the importance of protecting good landlords from unjust claims. Our expertise allows us to provide tailored advice and support, ensuring that landlords can manage their properties with confidence and integrity.

Being a virtual firm allows us to operate with flexibility and efficiency, reducing overhead costs and passing those savings onto our clients. It also means we can serve clients across the country, breaking down geographical barriers to access quality legal support.

We believe in transparency and communication. Our commitment to keeping clients informed at every step of the process sets us apart in the legal field. We leverage the latest technology to provide seamless consultations and updates, making the legal journey as smooth as possible.

Join us as we strive for justice and fairness in housing. Whether you’re a tenant facing disrepair issues or a landlord looking for reliable guidance, Sparrowhawk Legal is here to support you every step of the way.

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Mission

To empower tenants in their fight for safe and habitable living conditions while providing conscientious landlords with the support they need to navigate the legal landscape. We strive to create a fair and just housing environment, ensuring that everyone has access to the rights they deserve.

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Goal

To achieve positive outcomes for our clients through expert legal representation. We aim to resolve housing disputes efficiently and effectively, minimising stress for tenants and landlords alike. By fostering a culture of trust and transparency, we work diligently to build lasting relationships with our clients.

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Core Values

We are committed to integrity, empathy, and excellence in all that we do. We value open communication and collaboration, believing that the best results come from understanding each client's unique circumstances.

Get Started Today

If you are a private tenant and would like to discuss your housing issues with us, please give us a call or book a call at a time to suit you!

Meet your Housing Disrepair Team

We are a small team, but that only makes us stronger. We don't take on volume workloads and we like to look after our clients. We all understand just how stressful living in a home that's not safe and well maintained can be and we are here to help you!

Kelly Victoria Thorn

Managing Director

Nichola Turpin

Head of Housing Disrepair

Sarah Southworth

Client Care and Operations

FAQ's

We hope this information is useful, but if you have any further questions, please contact us.

What services does Sparrowhawk Legal offer?

At Sparrowhawk Legal, we specialize in providing legal support for tenants facing housing disrepair issues and offering guidance to responsible landlords. Our services include dispute resolution, legal advice, and advocacy aimed at ensuring safe and comfortable living conditions.

How can I access your services if I live outside of your local area?

As a fully virtual practice, we serve clients nationwide. Our online consultations and services allow us to assist you no matter where you are located, ensuring you receive the support you need from the comfort of your home.

What should I do if I am facing housing disrepair issues?

If you are experiencing disrepair in your home, contact us for a consultation. Our team will listen to your situation, provide tailored advice, and guide you through the process of resolving your issues effectively.

How do you support landlords?

We offer responsible landlords tailored advice and support to help them manage their properties confidently. Our expertise ensures that landlords are equipped to handle disputes and protect themselves from unjust claims.

What makes Sparrowhawk Legal different from other legal services?

We pride ourselves on our empathetic approach, transparent communication, and commitment to keeping clients informed throughout the legal process. Our virtual format allows us to operate efficiently and reduce costs, passing the savings onto you.

Can I join the "Women and Family Tenant Support" Facebook group?

Yes! Our Facebook group is open to anyone seeking support related to housing challenges. It’s a safe space for sharing resources, experiences, and advice. We encourage you to join and connect with others facing similar situations.

Do you help tenants with private landlords?

Yes. Wherever possible we will always help clients who have private landlords. We also help the good private landlords out there who are being targeted by disreputable claims management companies.

How much do you charge?

Our fees are usually covered by a no win no fee agreement in respect of housing disrepair claims and our success fee is capped at 33%. For landlords we offer a tailored fee structure dependent on the complexity of the case and the stage of the matter.

How do I get started?

To get started, simply reach out through our website or contact us directly for an initial consultation. We’ll discuss your situation and how we can assist you in achieving the best possible outcome.

As of 1 April 2021 The Electrical Safety Standards Regulations came into force for existing tenancies. It is now the Landlord’s legal responsibility to ensure that electrical safety standards are met during any period when the residential premises are occupied under a specified tenancy.

Electrical Installations and Periodic Testing - Landlord’s Responsibilities

July 24, 20243 min read

As of 1 April 2021 The Electrical Safety Standards Regulations came into force for existing tenancies. It is now the private landlord’s legal responsibility to ensure that electrical safety standards are met during any period when the residential premises are occupied under a specified tenancy.

The duties of private landlords in relation to electrical installations now include ensuring that the electrical safety standards are met during any period when the residential premises are occupied under a specified tenancy, meaning that every electrical installation in the residential premises is tested by a qulified person before a new tenancy commences or at intervals of no more than 5 years. The landlord must obtain a report from the person conducting that inspection and test, which gives the results of the inspection and test and the date of the next inspection and test; supply a copy of that report to each existing tenant of the residential premises within 28 days of the inspection and test and supply a copy of the most recent report to any new Tenant before the Tenant occupies those premises.

What does this mean for experts involved in housing conditions claims?

Experts should at the very least inspect the electrical consumer unit which would usually have a sticker affixed to it detailing when a test was last carried out and when the next test is due to satisfy themselves that the electrical installation is in test as per the requirements of the above regulations.

If there are issues with the electrical system and the installation is NOT in test then there is a strong case that the property is not presently fit for human habitation. The Housing Health and Safety Rating System prescribed hazard #23 (electrical installations) and #24 (fire) both present a serious risk to the Tenant of a property where the electrical system is potentially unsafe. Even if the electrical system is in test if there has been disrepair or damage such as a leak through a ceiling, then the argument would be that the electrical system should be retested to ensure that the leak or other damage/disrepair has not created an issue which might present a risk of electric shock or a fire caused by faulty/damaged electrical systems.

As an expert, can you rely on the information on the sticker affixed to the consumer unit?

We would say not to rely solely on a sticker affixed to the consumer unit. The abovementioned regulations also require a test certificate to be provided to the Tenant and it would be prudent for disclosure of that certificate to be sought during the inspection and/or comment in any report that disclosure of this certificate is sought from the landlord in order to verify that the electrical system truly is or is not in test at the time of the inspection.

The Electrical Safety Roundtable is an industry forum for organisations with expertise in electrical safety. In January 2019, the Electrical Safety Roundtable Social Housing Sub-Group published a code of practice for social landlords. The Code of Practice for the Management of Electrotechnical Care in Social Housing recommends that electrical installations are inspected and tested with an Electrical Installation Condition Report (EICR) produced at least once every 5 years, as well as at change of occupancy. It also recommends that landlords should develop a clear policy on electrical safety that is approved at executive level. The Code is voluntary, non-statutory and non-regulatory, but has been adopted by at least 22 social housing providers to date..

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Simon Redfearn

Simon is the founding director of Redfearn Experts, a surveyor with over 30 years experience in the building industry.

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