About Us

We are a small team and we look after our clients. All our services are online, so we can help you no matter where you live.

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Sparrowhawk Legal

Dedicated to helping you with your Housing Issues!

At Sparrowhawk Legal we champion the rights of tenants while safeguarding responsible landlords. Founded in 2022, our virtual practice is dedicated to addressing the critical issue of housing disrepair in a modern, accessible way.

We understand that a safe and comfortable home is a fundamental right. Our team of specialist solicitors is passionate about helping tenants navigate the complexities of housing disputes, ensuring they receive the justice they deserve. We pride ourselves on our empathetic approach, listening to each client’s unique story and working tirelessly to achieve the best outcomes.

We also recognise the importance of protecting good landlords from unjust claims. Our expertise allows us to provide tailored advice and support, ensuring that landlords can manage their properties with confidence and integrity.

Being a virtual firm allows us to operate with flexibility and efficiency, reducing overhead costs and passing those savings onto our clients. It also means we can serve clients across the country, breaking down geographical barriers to access quality legal support.

We believe in transparency and communication. Our commitment to keeping clients informed at every step of the process sets us apart in the legal field. We leverage the latest technology to provide seamless consultations and updates, making the legal journey as smooth as possible.

Join us as we strive for justice and fairness in housing. Whether you’re a tenant facing disrepair issues or a landlord looking for reliable guidance, Sparrowhawk Legal is here to support you every step of the way.

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Mission

To empower tenants in their fight for safe and habitable living conditions while providing conscientious landlords with the support they need to navigate the legal landscape. We strive to create a fair and just housing environment, ensuring that everyone has access to the rights they deserve.

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Goal

To achieve positive outcomes for our clients through expert legal representation. We aim to resolve housing disputes efficiently and effectively, minimising stress for tenants and landlords alike. By fostering a culture of trust and transparency, we work diligently to build lasting relationships with our clients.

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Core Values

We are committed to integrity, empathy, and excellence in all that we do. We value open communication and collaboration, believing that the best results come from understanding each client's unique circumstances.

Get Started Today

If you are a private tenant and would like to discuss your housing issues with us, please give us a call or book a call at a time to suit you!

Meet your Housing Disrepair Team

We are a small team, but that only makes us stronger. We don't take on volume workloads and we like to look after our clients. We all understand just how stressful living in a home that's not safe and well maintained can be and we are here to help you!

Kelly Victoria Thorn

Managing Director

Nichola Turpin

Head of Housing Disrepair

Sarah Southworth

Client Care and Operations

FAQ's

We hope this information is useful, but if you have any further questions, please contact us.

What services does Sparrowhawk Legal offer?

At Sparrowhawk Legal, we specialize in providing legal support for tenants facing housing disrepair issues and offering guidance to responsible landlords. Our services include dispute resolution, legal advice, and advocacy aimed at ensuring safe and comfortable living conditions.

How can I access your services if I live outside of your local area?

As a fully virtual practice, we serve clients nationwide. Our online consultations and services allow us to assist you no matter where you are located, ensuring you receive the support you need from the comfort of your home.

What should I do if I am facing housing disrepair issues?

If you are experiencing disrepair in your home, contact us for a consultation. Our team will listen to your situation, provide tailored advice, and guide you through the process of resolving your issues effectively.

How do you support landlords?

We offer responsible landlords tailored advice and support to help them manage their properties confidently. Our expertise ensures that landlords are equipped to handle disputes and protect themselves from unjust claims.

What makes Sparrowhawk Legal different from other legal services?

We pride ourselves on our empathetic approach, transparent communication, and commitment to keeping clients informed throughout the legal process. Our virtual format allows us to operate efficiently and reduce costs, passing the savings onto you.

Can I join the "Women and Family Tenant Support" Facebook group?

Yes! Our Facebook group is open to anyone seeking support related to housing challenges. It’s a safe space for sharing resources, experiences, and advice. We encourage you to join and connect with others facing similar situations.

Do you help tenants with private landlords?

Yes. Wherever possible we will always help clients who have private landlords. We also help the good private landlords out there who are being targeted by disreputable claims management companies.

How much do you charge?

Our fees are usually covered by a no win no fee agreement in respect of housing disrepair claims and our success fee is capped at 33%. For landlords we offer a tailored fee structure dependent on the complexity of the case and the stage of the matter.

How do I get started?

To get started, simply reach out through our website or contact us directly for an initial consultation. We’ll discuss your situation and how we can assist you in achieving the best possible outcome.

A Guide to Claiming Compensation for Unprotected Tenancy Deposits

A Guide to Claiming Compensation for Unprotected Tenancy Deposits

February 12, 20243 min read

Introduction:
When entering into a tenancy agreement, landlords are legally required to protect your deposit in a government-approved tenancy deposit scheme. Failure to do so can result in severe consequences for the landlord, including the obligation to pay compensation to the tenant. If you find yourself in a situation where your tenancy deposit is unprotected, this blog post will guide you through the process of claiming compensation.

1. Understand Your Rights:
As a tenant, it's crucial to know your rights regarding tenancy deposits. Landlords are legally required to protect deposits within a specified timeframe and provide tenants with relevant information about the scheme.

2. Confirm the Status of Your Deposit:
Start by confirming whether your deposit is genuinely unprotected. Check your tenancy agreement and any documentation relating to your deposit payment. If you cannot find any evidence of deposit protection or were not provided with prescribed information, it's likely that your deposit is unprotected.

3. Communicate with Your Landlord:
Inform your landlord in writing that your deposit appears to be unprotected. Request immediate action to rectify the situation and provide a deadline for compliance. Keep copies of all correspondence for future reference.

4. Research Relevant Legislation:
Familiarise yourself with the applicable legislation regarding tenancy deposits in your jurisdiction. In the UK, for example, the Housing Act 2004 provides guidelines on deposit protection and compensation for unprotected deposits.

5. Contact a Housing Advice Service:
If your landlord fails to respond or rectify the situation within the given timeframe, seek guidance from a housing advice service. They can provide legal advice and assist you in taking the appropriate steps to claim compensation.

6. Initiate Legal Proceedings:
If all attempts to resolve the issue amicably fail, you may need to take legal action. Consult with a solicitor or consider pursuing a claim through the relevant court or tribunal. Ensure you have gathered all necessary evidence, including copies of your tenancy agreement, deposit payment receipts, and correspondence with your landlord.

7. File a Claim for Compensation:
Follow the specific procedure outlined in your jurisdiction for claiming compensation for an unprotected tenancy deposit. This may involve completing a claim form, providing supporting documentation, and paying any required fees. Be thorough and accurate when submitting your claim to maximize your chances of success.

8. Attend Court or Tribunal Proceedings:
If your claim progresses to court or tribunal, be prepared to attend hearings and present your case. Ensure you have organized all evidence and witness statements to support your claim. It's advisable to seek legal representation to navigate the legal process effectively.

9. Await the Outcome:
Once your claim has been heard, the court or tribunal will determine the appropriate compensation to be awarded. If successful, you should receive the compensation owed to you, including the return of your deposit and potential penalties imposed on the landlord.

Conclusion:
Dealing with an unprotected tenancy deposit can be stressful, but understanding your rights and taking appropriate action can lead to a successful compensation claim. Remember to seek legal advice, gather evidence, and follow the necessary procedures in your jurisdiction. By asserting your rights as a tenant, you contribute to a fair and transparent rental market.

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Kelly Victoria Thorn

Kelly has 25 years of business management experience and is the founding director along with Nichola Turpin of Sparrowhawk Legal

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