Housing Conditions / Disrepair Claims
Take our free quiz to find out if you have a claim or book a call with our friendly Housing Disrepair Team
Sparrowhawk Legal
We specialise in helping tenants navigate the complexities of housing disrepair claims.
If you’re experiencing issues with your rental property that impact your living conditions, we’re here to assist you in securing the compensation and repairs you deserve.
What is Housing Disrepair?
Housing disrepair refers to any situation where a rental property is in a state of disrepair that affects your health, safety, or comfort. Common issues include:
Damp and mould
Leaking roofs
Broken heating systems
Faulty plumbing
Structural damage
Damage to windows
Blocked gutters and pipes
Damage to paintwork and plaster
Our Process
As a tenant, you have the right to live in a safe and well-maintained property. If your landlord fails to address these issues, you may be entitled to make a claim for disrepair. At Sparrowhawk Legal, we strive to make the claims process as straightforward as possible. Here’s how it works:
Initial Consultation
We offer a free, no-obligation consultation to discuss your situation. We will assess the viability of your claim and our work is no win no fee so you don't have to pay up front
Gathering Evidence
We will help you gather the necessary evidence to support your claim. This may include photographs and any communicationwith your landlord
Letter of claim
We send a formal letter to your landlord, outlining your issues and requesting repairs. This letter serves as a legal notice that you intend to pursue a claim.
Negotiation
If your landlord acknowledges the claim, we will enter negotiations on your behalf to reach a fair settlement. If they refuse or deny your claim, we will deal with everything for you
Legal Action
If negotiations fail, we are prepared to take your case to court. Our experienced solicitors will represent you, ensuring your rights are protected every step of the way.
Why Choose Us?
As a tenant, you have the right to live in a safe and well-maintained property. If your landlord fails to address these issues, you may be entitled to make a claim for disrepair. At Sparrowhawk Legal, we strive to make the claims process as straightforward as possible. Here’s how it works:
Specialist Expertise
Our team consists of solicitors who specialise in housing disrepair claims, ensuring you receive knowledgeable and tailored advice.
No Win No Fee
We operate on a no win, no fee basis, meaning you can pursue your claim without the worry of upfront costs.
Personalised Support
We understand dealing with disrepair issues can be stressful. Our compassionate team is here to support you throughout the process, keeping you informed and empowered.
Get Started Today
If you believe your property has been damaged by the installation of spray foam, please reach out to us for professional legal support
Women and Family Tenant Support Facebook Group
Are you feeling trapped in a home that no longer suits your needs?
Join our supportive Facebook group, where individuals and families come together to seek better housing solutions.
Whether you're facing unsafe living conditions or dealing with unresponsive landlords, our community understands your challenges and is here to help.
Connect with others, share your experiences, and access valuable resources to navigate your housing situation. Many members have successfully found their dream homes and resolved issues through our network. Don’t wait any longer—join us today and take the first step toward a safer, more suitable living environment!
What Can I Claim For?
This list is not exhaustive and you may have other problems in your home that we can help with.
Damp and Mould
Damp and mould can be hazardous to health and requires urgent repair.
Leaks from Above
Leaks from flats above or from the roof can cause damage to ceilings.
Damaged or failed windows
Damaged or faulty windows, failed double glazing units.
Faulty heating systems
Including radiators and electric storage heaters
Damaged or faulty smoke / heat detectors
Damaged, missing or faulty heat and smoke detectors can cause a serious fire hazard.
Blocked drains
Blockages to drains and rainwater pipes and systems.
Plaster
Damaged, missing or crumbling plaster and other decorative features due to disrepair.
Pavings
Damaged or dangerous outdoor paving stones and paths.
Boilers
Faulty, damaged or inoperative boilers and heating systems.
Brickwork
Damaged brickwork or missing pointing.
Bathroom and Kitchen Fans
Faulty, damaged or inoperative extractor fans.
Electrics
Damaged, faulty or out of test electrical systems.
Damaged floor tiling
Damage to floor tiling and other surfaces.
Stairs
Damaged or faulty handrails and stair treads.
Damaged tiling
Damaged, missing, cracked tiling to kitchen and bathroom.
Gutters
Blocked or damaged rainwater gutters.
Other Resources
Starting a claim may not be the best option for you right now and/or we might not be able to help with your specific situation. The links can help with further information, support and advice.
Find your Local Council via the .gov website
For help and support with housing
A not for profit organisation supporting tenants
FAQ's
We hope this information is useful, but if you have any further questions, please contact us.
What services does Sparrowhawk Legal offer?
At Sparrowhawk Legal, we specialize in providing legal support for tenants facing housing disrepair issues and offering guidance to responsible landlords. Our services include dispute resolution, legal advice, and advocacy aimed at ensuring safe and comfortable living conditions.
How can I access your services if I live outside of your local area?
As a fully virtual practice, we serve clients nationwide. Our online consultations and services allow us to assist you no matter where you are located, ensuring you receive the support you need from the comfort of your home.
What should I do if I am facing housing disrepair issues?
If you are experiencing disrepair in your home, contact us for a consultation. Our team will listen to your situation, provide tailored advice, and guide you through the process of resolving your issues effectively.
How do you support landlords?
We offer responsible landlords tailored advice and support to help them manage their properties confidently. Our expertise ensures that landlords are equipped to handle disputes and protect themselves from unjust claims.
What makes Sparrowhawk Legal different from other legal services?
We pride ourselves on our empathetic approach, transparent communication, and commitment to keeping clients informed throughout the legal process. Our virtual format allows us to operate efficiently and reduce costs, passing the savings onto you.
Can I join the "Women and Family Tenant Support" Facebook group?
Yes! Our Facebook group is open to anyone seeking support related to housing challenges. It’s a safe space for sharing resources, experiences, and advice. We encourage you to join and connect with others facing similar situations.
Do you help tenants with private landlords?
Yes. Wherever possible we will always help clients who have private landlords. We also help the good private landlords out there who are being targeted by disreputable claims management companies.
How much do you charge?
Our fees are usually covered by a no win no fee agreement in respect of housing disrepair claims and our success fee is capped at 33%. For landlords we offer a tailored fee structure dependent on the complexity of the case and the stage of the matter.
How do I get started?
To get started, simply reach out through our website or contact us directly for an initial consultation. We’ll discuss your situation and how we can assist you in achieving the best possible outcome.
Sparrowhawk Legal Ltd | Registered in England and Wales | Registered Company No: 14507943 | Registered office: 5th Floor 167-169 Great Portland Street, London, W1W 5PF | Tel 0204 581 9300
Sparrowhawk Legal Ltd is authorised and regulated by the Solicitors Regulation Authority No. 8004127
Sparrowhawk Legal is a trading name of Sparrowhawk Legal Ltd.
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