In light of recent guidance, it is clear that landlords must take responsibility for addressing damp and mould issues in their properties. The statement, “Damp and mould in the home are not the result of 'lifestyle choices'” emphasises that it is the landlord's duty to identify and remedy the underlying causes of these problems.

The Challenge of Damp and Mould

Damp and mould are common issues that frequently arise in housing conditions claims. Once a claim is filed, landlords begin incurring costs, even if the claim ultimately proves unsuccessful. A recurring issue during inspections is that tenants often prepare their homes to present a specific narrative. For instance, I recall inspecting a ground-floor flat where the tenant had all the windows open and the heating turned up. Shortly after my inspection, I observed the tenant closing the windows and placing wet laundry on the radiators—an obvious attempt to mask the true conditions of the property.

Without concrete evidence, landlords cannot attribute damp issues to tenant lifestyle choices, and experts are hindered in their assessments when properties are staged in this manner.

The Solution: Data Logging

The answer lies in the installation of data loggers— unobtrusive, cost-effective devices that continuously record temperature and humidity levels over time. By employing these devices, landlords can gather critical evidence demonstrating that mould issues stem from inadequate heating or ventilation within the property. This data can be compiled and, if necessary, verified by a Chartered Environmental Health Practitioner, creating a comprehensive evidence bundle.

Our Comprehensive Data Logging Service

Our data logging service goes beyond mere installation. We conduct a thorough appraisal during the installation phase, which includes the following seven-point pre-installation inspection:

1. Testing Mechanical Extractor Fans: We assess the performance of any mechanical extractor fans using a calibrated anemometer to ensure they operate effectively.

2. Cleaning Impeded Devices: If any fans are obstructed by debris, we clean them to ensure optimal performance.

3. Operational Checks: We verify that all mechanical extractor fans are functioning, including checking whether they are switched on at the isolator.

4. Inspecting Trickle Ventilation: We examine the condition of any trickle ventilation in windows to determine if they are being utilized or blocked.

5. Discussing Heating Practices: We engage with occupants to understand their heating usage and frequency.

6. Identifying Areas of Concern: We note any areas of dampness (not related to condensation) that require attention, which we will report back to the landlord.

7. Calibration of Data Loggers: Each data logger is calibration-checked before installation using a Protimeter MMS3 to ensure accurate readings.

Take Action Now

Don’t wait for tenant reports to escalate into costly housing conditions claims. Heed the advice of the Housing Ombudsman and take a proactive stance. By conducting a thorough appraisal and installing data loggers, you can effectively defend against claims and demonstrate your commitment to maintaining healthy living conditions in your properties. Empower yourself with the right evidence and protect your interests as a landlord