Private Landlord Claims

We are here for you if you are a private tenant with housing disrepair

Take our free quiz to find out if you have a claim or book a call with our friendly Housing Disrepair Team

Yes, we do help Private Tenants

But we do understand that it's not an easy decision.

Are you are a private tenant living with housing disrepair?

Are you are scared you might not get your deposit back?

Are you frightened about asking for help in case your landlord evicts you?

Are you at breaking point and just can't take it anymore?

What you need to do

The first step is to contact us. We won't do anything or contact your landlord without your consent. We will discuss your options with you and if we can help we will, but a housing disrepair claim might not be the right option and we will advise you accordingly.

Get Started Today

If you believe your property has been damaged by the installation of spray foam, please reach out to us for professional legal support

STILL NOT SURE?

Frequently Asked Questions

We hope this information is useful, but please contact us if you have any other questions

Can my landlord evict me if I start a claim?

The short answer unfortunately is still yes. Whilst there are some changes to the law coming which means landlords will not be able to evict you if you're not at fault, those changes still have yet to come into force and landlords can and will still evict as a means of retalliation.

How much will it cost me to claim?

We help private tenants on the same basis as council and housing association tenants - no win no fee. This means you do not pay anything up front and only pay for our services when your claim is successful.

What can I claim for?

You can claim compensation for living in a property that is in disrepair, along with any damages for personal items that have been damaged and any injury to your health due to the disrepair.

How much compensation will I receive?

The main focus of a housing disrepair claim is to get your property repaired to the highest possible standards (not your landlord's standard). Compensation depends on the severity of the disrepair and how long you have been complaining about it. It varies on a case by case basis.

What do I need in order to make a claim?

You need to have informed your landlord of the disrepair and given them a reasonable amount of time to make those repairs. If they are ignoring you or refusing to repair then providing you still live in the property and can prove that you have notified the landlord then you can make a claim.

I am in arrears, does this make a difference?

Yes, it can make a difference to your claim. If you are not paying rent (even if you believe that withholding rent is fair due to the poor state of your property) you are in breach of your tenancy agreement and your landlord can evict you.

The Hidden Costs of Ignoring Damp, Mould, and Condensation in Rental Properties

The Hidden Costs of Ignoring Damp, Mould, and Condensation in Rental Properties

December 29, 20245 min read

As a landlord, damp, mould, and condensation might not seem like your biggest concern. After all, a little mould in the bathroom or some condensation on the windows during winter can feel like minor inconveniences—right? Wrong. These issues are often symptoms of more significant underlying problems, and ignoring them can lead to far-reaching financial, legal, and reputational consequences.

In this post, we’ll explore the hidden costs of ignoring damp, mould, and condensation, how they impact your property and tenants, and why proactive solutions like Damp, Mould, and Condensation (DMC) surveys and data loggers are critical investments for landlords.


1. Financial Consequences

Repair Costs

What starts as a small patch of mould can quickly spiral into significant property damage. Persistent damp can lead to:

  • Structural damage, including weakened walls, ceilings, and floors.

  • Rotting wooden fixtures, such as skirting boards, window frames, and floorboards.

  • Expensive redecoration after removing mould-affected plaster or paint.

Ignoring these problems only allows them to worsen, resulting in higher repair costs down the line. Proactive identification and treatment save thousands in reactive maintenance.

Legal Costs

If you think damp and mould are minor issues, think again. Legislation such as the Fitness for Human Habitation Act 2018 and Awaab’s Law (Section 42 of the Social Housing Regulation Act 2023) requires landlords to ensure properties are free from health hazards, including damp and mould.

Failing to address these issues can lead to housing conditions claims, where tenants seek compensation for health impacts, damaged belongings, or uninhabitable living conditions. The costs of settling claims, court fees, and potentially hiring expert witnesses to defend your position can quickly add up.

Tenant Turnover

Damp and mould affect tenant satisfaction and can drive renters to leave, leading to costly void periods and additional expenses for marketing the property, onboarding new tenants, and resolving outstanding complaints. Tenants expect safe, habitable homes, and addressing these issues proactively builds trust and loyalty.


2. Legal and Compliance Risks

Landlords are increasingly held accountable for maintaining safe and habitable properties. Regulations such as the Landlord and Tenant Act 1985 and the Housing Health and Safety Rating System (HHSRS) set clear expectations for property standards. Damp and mould often fall under “category 1 hazards,” requiring urgent attention.

Awaab’s Law

Awaab’s Law mandates that landlords respond to damp and mould issues within specific timeframes to protect tenant health. Failure to comply can result in penalties, reputational damage, and increased scrutiny from regulators.

Avoiding Penalties

Engaging in proactive property inspections, such as DMC surveys, ensures compliance with these laws and helps landlords avoid:

  • Fines for failing to maintain standards.

  • Court-mandated compensation payouts.

  • Damage to their reputation with local authorities and tenants.


3. Health Impacts on Tenants

Physical Health

Damp and mould are more than unsightly nuisances; they can have severe health consequences. Mould spores aggravate respiratory conditions such as asthma, allergies, and bronchitis, particularly in vulnerable individuals like children and the elderly.

Mental Health

Living in damp, mouldy conditions also impacts mental well-being. Tenants may feel trapped in unsafe, unpleasant environments, leading to stress, anxiety, and frustration—which often results in more frequent complaints or legal action.

Your Responsibility

As a landlord, maintaining a safe environment is not just about avoiding legal claims; it’s about providing tenants with a home that fosters well-being. Proactively addressing damp and mould demonstrates care and responsibility.


4. Reputational Damage

In today’s interconnected world, bad news spreads fast. Negative reviews, social media posts, or tenant complaints to regulatory bodies can harm your reputation, making it harder to attract reliable tenants.

Word of Mouth

Tenants talk. If your property gains a reputation for unresolved damp and mould issues, prospective renters may think twice before signing a lease. In competitive rental markets, maintaining a strong reputation for well-maintained properties is crucial.

Regulatory Oversight

A poor track record of maintaining properties can attract unwanted attention from local authorities or housing ombudsmen, leading to more frequent inspections and stricter enforcement.


5. Why Invest in DMC Surveys and Data Loggers?

Proactive Identification

DMC surveys go beyond surface-level inspections. They identify the root causes of damp, mould, and condensation—from faulty extractor fans and poor insulation to inadequate ventilation and tenant habits. By addressing these issues early, landlords can prevent minor problems from escalating.

Comprehensive Reporting

Our DMC surveys include detailed reports with:

  • Photographic evidence.

  • Calibrated damp readings.

  • Condensation risk evaluations.

  • Thermal imaging results.

These reports provide clear, actionable recommendations, ensuring landlords can take targeted steps to resolve issues.

Data Loggers: A Long-Term Solution

When necessary, data loggers monitor temperature and humidity over time, offering insights into:

  • Heating and ventilation efficiency.

  • Tenant behaviour patterns that may contribute to damp and mould.

Data-driven insights empower landlords to make informed decisions about property maintenance and tenant education.


6. How Redfearn Experts Can Help

At Redfearn Experts, we specialise in Damp, Mould, and Condensation Surveys tailored to meet the needs of landlords, councils, and housing associations. Our team of qualified professionals uses advanced tools and techniques to deliver actionable results.

By investing in a DMC survey, you can:

  • Protect your properties from long-term damage.

  • Ensure legal compliance with housing regulations.

  • Build trust and satisfaction with tenants.

  • Avoid costly claims and penalties.


Take Action Today

Don’t let damp, mould, and condensation take control of your properties. Protect your investments, safeguard your tenants, and stay ahead of compliance requirements with a DMC survey from Redfearn Experts.

Read more about our DMC Surveys or Contact Us to learn more about how we can help.

blog author image

Simon Redfearn

Simon is the founding director of Redfearn Experts, a surveyor with over 30 years experience in the building industry.

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