No Win No Fee / Conditional Fee Agreement Frequently Asked Questions

At Sparrowhawk Legal we use something called a No Win, No Fee Agreement (also known as a Conditional Fee Agreement) when we help you with your housing disrepair problems. This means you don't have to pay us anything upfront. If we don't win your case, you won't owe us any money. We want to make sure you understand how this works and when you might need to pay.

What is a No Win, No Fee Agreement?

A No Win, No Fee Agreement is a deal between you and us. It means we'll handle your housing issue without asking you for money at the start. If we win your case, we'll get paid by the other side, like your landlord. But if we don't win, you won't have to pay us.

How Does No Win, No Fee Work in Our Agreement?

With us, you won't pay any fees upfront. If we win your case, we'll get our money from the other side. If we lose, you won't have to pay us anything. It's a way to protect you from having to pay if things don't go well.

Understanding the Legal Words

You might see some confusing words on the agreement, like 'what you have to pay' or 'hourly rates.' These are just legal terms we have to use. But don't worry, your agreement says you won't have to pay if we don't win.

Winning and Losing Your Case

While we can't guarantee the outcome, we carefully look at cases to make sure we're taking on ones with a good chance of success. Even if your case doesn't win, you won't be charged.

What Happens When You Win?

If we win your case, we'll get our fees from the other side. They will also have to fix the problems and pay you any money you're owed. You pay us a percentage of your compensation (called a success fee) which helps cover the cost of the work we do for you. This is set at a maximum of 33% and will never be more than that, so you know there will no unexpected legal bills to pay.

Why Choose Us?

We have a good track record of winning cases, and we are always honest about our fees. We work hard to ensure that your housing issues are fixed and that you get the compensation you deserve 

Going to Court and Insurance

If your case needs to go to court (which is rare), there's a small chance you might have to pay some of the other side's fees. But we can get insurance to cover this cost, so you won't have to worry about it and we will discuss this with you well in advance of this happening.

When You Might Have to Pay

If you provide us with false information (commit fraud) or you suddenly decide to cancel or stop talking to us so we cannot progress your claim then you may become responsible for our fees as we are unable to claim them from your landlord in this situation. It is really important that you understand your responsibility to provide us with accurate information and that once you decide to start a claim you have a responsibility to continue it.

We hope this guide has helped you understand how our No Win, No Fee Agreement works. If you have any questions or need more information, please get in touch. We're here to help you!