Private Landlord Claims

We are here for you if you are a private tenant with housing disrepair

Take our free quiz to find out if you have a claim or book a call with our friendly Housing Disrepair Team

Yes, we do help Private Tenants

But we do understand that it's not an easy decision.

Are you are a private tenant living with housing disrepair?

Are you are scared you might not get your deposit back?

Are you frightened about asking for help in case your landlord evicts you?

Are you at breaking point and just can't take it anymore?

What you need to do

The first step is to contact us. We won't do anything or contact your landlord without your consent. We will discuss your options with you and if we can help we will, but a housing disrepair claim might not be the right option and we will advise you accordingly.

Get Started Today

If you believe your property has been damaged by the installation of spray foam, please reach out to us for professional legal support

STILL NOT SURE?

Frequently Asked Questions

We hope this information is useful, but please contact us if you have any other questions

Can my landlord evict me if I start a claim?

The short answer unfortunately is still yes. Whilst there are some changes to the law coming which means landlords will not be able to evict you if you're not at fault, those changes still have yet to come into force and landlords can and will still evict as a means of retalliation.

How much will it cost me to claim?

We help private tenants on the same basis as council and housing association tenants - no win no fee. This means you do not pay anything up front and only pay for our services when your claim is successful.

What can I claim for?

You can claim compensation for living in a property that is in disrepair, along with any damages for personal items that have been damaged and any injury to your health due to the disrepair.

How much compensation will I receive?

The main focus of a housing disrepair claim is to get your property repaired to the highest possible standards (not your landlord's standard). Compensation depends on the severity of the disrepair and how long you have been complaining about it. It varies on a case by case basis.

What do I need in order to make a claim?

You need to have informed your landlord of the disrepair and given them a reasonable amount of time to make those repairs. If they are ignoring you or refusing to repair then providing you still live in the property and can prove that you have notified the landlord then you can make a claim.

I am in arrears, does this make a difference?

Yes, it can make a difference to your claim. If you are not paying rent (even if you believe that withholding rent is fair due to the poor state of your property) you are in breach of your tenancy agreement and your landlord can evict you.

How to Get Your Sh*t Together, One Tiny Victory at a Time

How to Get Your Sh*t Together, One Tiny Victory at a Time

December 27, 20245 min read

"Decide the Type of Person You Want to Be. Prove It to Yourself With Small Wins" (or, How to Get Your Sh*t Together, One Tiny Victory at a Time)

The quote above is James Clear, the interpretation is allllll mine!

Life goals. Those ephemeral, glittery baubles of hope that shimmer enticingly like a dozen Tinkerbells beckoning you towards glory but which always seem about half a bottle of wine, two panic attacks, and a mental breakdown away. In actuality, if we weren't so busy doom-scrolling and stress-eating biscuits, we could be so much more.

I think Mr Clear's point here, however, is whether you’re trying to be a better person, a braver artist, or just someone who doesn’t hoard empty gin bottles (only because some fucker drank the contents and THEN decided to donate... err, yes, I did write that out loud), like a magpie with a sparkly bottle recycling problem (guilty), the trick is not in the grand, sweeping gestures. It’s in the little wins. The sneaky, almost boring, everyday victories that nudge you closer to the kind of person you’re trying to become.

The Creative Process: An absolute fuck up from start to finish (But Make It Art)

Creativity is a lot like trying to assemble IKEA furniture without the instructions—chaotic, occasionally infuriating, but surprisingly rewarding when it all comes together (partly because the instructions are in bloody Swedish, so you're making do with crappy little pictures). And for those of us in the arts, it’s not just about creating; it’s about being creative. And let me tell you, that’s a much taller order on days when the biggest thing you’ve created is another Pinterest board with 2,000 pins and some VERY questionable life choices.

This is where the small wins come in (honest). You don’t have to wake up tomorrow and become Picasso, or in my case, create the Mona Lisa of fused glass wall panels (although now I'm thinking about it...). Instead, start by proving to yourself that you can.

Got 15 minutes? Sketch a quick design. Cut some glass. Upcycle a bottle into something vaguely functional. Even if it looks like something a toddler made at playgroup (which my shit frequently resembles), it’s a win. Why? Because you did the thing. You got off your metaphorical (or literal) arse and got started.

Overcoming Challenges: Perfection Is for Bellends

Let us just take a moment there to fully appreciate the insult that is 'bellend'. If you are, like I am, a fully fledged G&Diva; love Jordan and William and binge frequently on "Help! I Sexted My Boss", then you will agree with Jordan and I that 'bellend' is by far and away the best insult, but I digress...

Back to our inspirational blog.

Let us address our inner critics - that judgy little bellend sat in a corner of your mind who loves to remind you of every single time you’ve failed and not only that label it a 'spectacular fail'. You know the one. It’s like having your own troll, squawking about how your last bowl looked more like a malformed pancake than fine art (in my case having a slightly larger than small point).

Here’s the secret: no one hits perfect the first time (unless you're Chris Hemsworth being born). Or the fiftieth. Or sometimes the five hundredth. But every time you try, you’re chipping away at the mountain of “I can’t” and building the foundation of “Actually, fuck this shit, I'm doing it anyway.” Yes, I know you're mightily impressed with my inspirational bullshit - next week, I'm going to trot out the fucking sound bowls to really give you something to think about.

For me, this looks like leaning into the process... no it doesn't... I don't lean into anything. Well, not in the right direction anyway. "Lean AWAY from the mountain," screams my ski instructor, the mad twat. But sometimes that means taking a hammer to a failed piece and calling it “artistic deconstruction.” Sometimes it’s repurposing the shards into jewellery. And sometimes, it’s just having a glass of something pink and fizzy, muttering “I’ll deal with it tomorrow,” and chalking it up as a character-building moment.

The Big Picture: You Are Your Wins

The beauty of small wins is that they add up. Every time you show up for yourself—whether it’s creating something, learning a new skill, or just proving that you’re not a total bellend —you’re becoming the kind of person you want to be. Someone who doesn’t quit. Someone who tries, fails, learns, and tries again. Someone who creates, despite the chaos, life, parents, cats, kids, work, that fuckwit next door that keeps leaving her bin in your garden (not me, my friend).

So, decide who you want to be. Maybe it’s the person who finally masters glass fusing without accidentally severing a limb (a lofty goal in my case). Maybe it’s the artist who turns discarded bottles into masterpieces (I am absolutely working on this). Or maybe it’s just someone who can laugh at the fact that they've broken yet another trio of mackerel that took over 30 hours to create and this is the third set (and I am seriously crying right now) and keep going anyway.

Every little win counts... even if it's just hitting your mouth with the wine glass after you've smashed away 90 hours of your life.

On a side note: If you're following me right now, the mackerel have appeared in various socials. The glue that they told me wouldn't fail failed and my mackerel are now in a pile of broken pieces. In the spirit of this blog post, however, I have picked them back up and am repurposing them... watch this space.

blog author image

Kelly Victoria Thorn - Artist

I am a professional glass arTIT... I frequently break my creations, cut myself on the glass and have to spend several hours a week with tweezers pulling shards out of my feet because I simply cannot understand why not wearing shoes in my glass studio is a problem. My furry apprentice has a lot more sense!

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