Private Landlord Claims

We are here for you if you are a private tenant with housing disrepair

Take our free quiz to find out if you have a claim or book a call with our friendly Housing Disrepair Team

Yes, we do help Private Tenants

But we do understand that it's not an easy decision.

Are you are a private tenant living with housing disrepair?

Are you are scared you might not get your deposit back?

Are you frightened about asking for help in case your landlord evicts you?

Are you at breaking point and just can't take it anymore?

What you need to do

The first step is to contact us. We won't do anything or contact your landlord without your consent. We will discuss your options with you and if we can help we will, but a housing disrepair claim might not be the right option and we will advise you accordingly.

Get Started Today

If you believe your property has been damaged by the installation of spray foam, please reach out to us for professional legal support

STILL NOT SURE?

Frequently Asked Questions

We hope this information is useful, but please contact us if you have any other questions

Can my landlord evict me if I start a claim?

The short answer unfortunately is still yes. Whilst there are some changes to the law coming which means landlords will not be able to evict you if you're not at fault, those changes still have yet to come into force and landlords can and will still evict as a means of retalliation.

How much will it cost me to claim?

We help private tenants on the same basis as council and housing association tenants - no win no fee. This means you do not pay anything up front and only pay for our services when your claim is successful.

What can I claim for?

You can claim compensation for living in a property that is in disrepair, along with any damages for personal items that have been damaged and any injury to your health due to the disrepair.

How much compensation will I receive?

The main focus of a housing disrepair claim is to get your property repaired to the highest possible standards (not your landlord's standard). Compensation depends on the severity of the disrepair and how long you have been complaining about it. It varies on a case by case basis.

What do I need in order to make a claim?

You need to have informed your landlord of the disrepair and given them a reasonable amount of time to make those repairs. If they are ignoring you or refusing to repair then providing you still live in the property and can prove that you have notified the landlord then you can make a claim.

I am in arrears, does this make a difference?

Yes, it can make a difference to your claim. If you are not paying rent (even if you believe that withholding rent is fair due to the poor state of your property) you are in breach of your tenancy agreement and your landlord can evict you.

The Art of Showing Up: Creativity, Kilns, and Happy Accidents

The Art of Showing Up: Creativity, Kilns, and Happy Accidents

January 24, 20253 min read

James Clear once said, "If you keep showing up, you'll almost certainly break through — but probably not in the way you expected or intended. You need enough persistence to keep working and enough flexibility to enjoy success when it comes in a different form than you imagined."

Now, isn’t that just the perfect encapsulation of the creative process? And also life, for that matter. Because if there’s one thing I’ve learned while trying to convince glass to cooperate in a 800-degree kiln, it’s that persistence (and maybe a bit of swearing) is key. But so is being prepared for your masterpiece to come out looking more like modern art than Michelangelo.

Creativity is messy. And by messy, I mean it’s a chaotic, frustrating, beautiful disaster that occasionally rewards you with a moment of “Oh, that actually worked!”—usually after about five attempts and the sacrifice of your sanity. If I had a pound for every time I’ve fired up the kiln convinced I was about to create the piece, only to end up with something that looks like it belongs in the reject bin, I’d be writing this from a yacht... oh that's right, we do actually have a yacht.

But here’s the law of the sod in action: those so-called failures often lead to something even better. Sure, my original plan to create a stunningly symmetrical wall piece might have gone up in smoke (quite literally), but what emerged instead was something unexpected—a beautifully organic, abstract piece that people seem to love.

This is where James Clear’s wisdom comes in. You show up, you do the work, and you stay flexible when the universe decides to throw you a curveball. Or in my case, when the kiln decides it has its own artistic vision.

The Joy of Breaking Through (and Breaking Glass)

As a creative, it’s easy to get caught up in the idea of perfection. You have a vision, a plan, a Pinterest board full of inspiration. But the reality? Creativity is less like following a recipe and more like cooking without a timer or measurements. Sometimes you end up with a Michelin-star dish, and sometimes you end up scraping burnt bits off the bottom of the pan.

Take my Bombay Sapphire jewellery, for example. I started making it because I thought, “Ooh, wouldn’t it be cool to turn this gin bottle into earrings?” What I didn’t anticipate was the absurd amount of trial and error involved. Glass cutting? Harder than it looks. Melting it down evenly? Practically witchcraft. But I kept showing up, kept experimenting, and now those pieces are some of my best sellers. Persistence paid off.

Embracing the Unexpected

The other side of this quote—the “enjoy success when it comes in a different form than you imagined” bit—is just as important. Sometimes, the universe knows what you need better than you do. Sure, it’d be nice if it could communicate that without so much ambiguity, but hey, where’s the fun in that?

The creative process isn’t about rigidly sticking to your original idea. It’s about being open to detours, happy accidents, and the occasional spectacular failure. Because more often than not, those failures teach you something. They make you better. They give you stories to laugh about (after you’ve had a drink and calmed down).

Keep Showing Up

So, what’s the takeaway here? Creativity isn’t about waiting for inspiration to strike or for everything to fall perfectly into place. It’s about showing up. It’s about rolling with the punches and turning what might look like a setback into an opportunity. It’s about persistence, flexibility, and maybe a few choice swear words along the way.

And if you ever feel like giving up, just remember this: even if things don’t turn out the way you imagined, there’s still a chance they’ll turn out even better. Or at the very least, you’ll have a funny story to tell. And really, isn’t that the best kind of breakthrough?

blog author image

Kelly Victoria Thorn - Artist

I am a professional glass arTIT... I frequently break my creations, cut myself on the glass and have to spend several hours a week with tweezers pulling shards out of my feet because I simply cannot understand why not wearing shoes in my glass studio is a problem. My furry apprentice has a lot more sense!

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