Private Landlord Claims

We are here for you if you are a private tenant with housing disrepair

Take our free quiz to find out if you have a claim or book a call with our friendly Housing Disrepair Team

Yes, we do help Private Tenants

But we do understand that it's not an easy decision.

Are you are a private tenant living with housing disrepair?

Are you are scared you might not get your deposit back?

Are you frightened about asking for help in case your landlord evicts you?

Are you at breaking point and just can't take it anymore?

What you need to do

The first step is to contact us. We won't do anything or contact your landlord without your consent. We will discuss your options with you and if we can help we will, but a housing disrepair claim might not be the right option and we will advise you accordingly.

Get Started Today

If you believe your property has been damaged by the installation of spray foam, please reach out to us for professional legal support

STILL NOT SURE?

Frequently Asked Questions

We hope this information is useful, but please contact us if you have any other questions

Can my landlord evict me if I start a claim?

The short answer unfortunately is still yes. Whilst there are some changes to the law coming which means landlords will not be able to evict you if you're not at fault, those changes still have yet to come into force and landlords can and will still evict as a means of retalliation.

How much will it cost me to claim?

We help private tenants on the same basis as council and housing association tenants - no win no fee. This means you do not pay anything up front and only pay for our services when your claim is successful.

What can I claim for?

You can claim compensation for living in a property that is in disrepair, along with any damages for personal items that have been damaged and any injury to your health due to the disrepair.

How much compensation will I receive?

The main focus of a housing disrepair claim is to get your property repaired to the highest possible standards (not your landlord's standard). Compensation depends on the severity of the disrepair and how long you have been complaining about it. It varies on a case by case basis.

What do I need in order to make a claim?

You need to have informed your landlord of the disrepair and given them a reasonable amount of time to make those repairs. If they are ignoring you or refusing to repair then providing you still live in the property and can prove that you have notified the landlord then you can make a claim.

I am in arrears, does this make a difference?

Yes, it can make a difference to your claim. If you are not paying rent (even if you believe that withholding rent is fair due to the poor state of your property) you are in breach of your tenancy agreement and your landlord can evict you.

Understanding Landlord Responsibilities for Tenancy Deposits

Understanding Landlord Responsibilities for Tenancy Deposits

April 01, 20243 min read

As a landlord, one of your key responsibilities is managing tenancy deposits effectively. The deposit is not just a financial safeguard; it's a critical part of the rental process that protects both you and your tenants. Understanding your obligations will help you maintain a positive relationship with your tenants and comply with legal requirements. Here’s what you need to know about your responsibilities regarding tenancy deposits.

1. What is a Tenancy Deposit?

A tenancy deposit is a sum of money paid by the tenant at the start of the tenancy, typically equivalent to five weeks' rent. This deposit serves as security for the landlord against potential damages, unpaid rent, or other breaches of the tenancy agreement.

2. Properly Protecting the Deposit

One of the most important responsibilities you have as a landlord is to protect the tenant's deposit in a government-approved tenancy deposit scheme (TDP). This requirement applies to assured shorthold tenancies (ASTs) in England and Wales.

  • Choose a Scheme: You must select one of the three government-backed schemes:

    • The Deposit Protection Service (DPS)

    • MyDeposits

    • Tenancy Deposit Scheme (TDS)

  • Deposit Registration: You must register the deposit within 30 days of receiving it. This ensures that it is held securely and allows for a clear process if disputes arise.

3. Providing Information to Tenants

Once the deposit is protected, you are legally required to provide your tenant with specific information:

  • Deposit Protection Certificate: This document confirms that the deposit is protected and outlines the relevant scheme details.

  • Prescribed Information: You must provide your tenant with prescribed information about the deposit protection scheme, including how the scheme works, the landlord’s and tenant’s rights, and the procedures for resolving disputes.

Failure to provide this information can lead to penalties, including the inability to regain possession of your property through certain legal processes.

4. Return of the Deposit

At the end of the tenancy, you must return the deposit to your tenant within ten days of agreeing on the amount to be returned. If there are deductions for damage or unpaid rent, it's essential to:

  • Provide an Itemized Statement: Clearly outline any deductions you are making from the deposit and provide evidence, such as photographs or repair invoices.

  • Negotiate in Good Faith: Maintain open communication with your tenant to resolve any disputes amicably. If you cannot reach an agreement, the dispute can be referred to the tenancy deposit scheme for resolution.

5. Handling Disputes

Disputes can arise when returning a deposit, and it’s crucial to handle them properly:

  • Use the Alternative Dispute Resolution (ADR): Most tenancy deposit schemes offer an ADR service, which allows both parties to resolve disputes without going to court.

  • Keep Records: Maintain detailed records of the condition of the property and any communications with your tenant regarding the deposit. This documentation will be vital in case of disputes.

6. Conclusion

As a landlord, understanding your responsibilities regarding tenancy deposits is essential for ensuring compliance with the law and maintaining a good relationship with your tenants. By properly protecting the deposit, providing necessary information, and handling disputes effectively, you can create a positive rental experience for both you and your tenants.

If you have questions about tenancy deposits or need assistance with a tenant who is claiming that you did not protect your deposit, Sparrowhawk Legal is here to help. Contact us today for expert legal guidance!

blog author image

Kelly Victoria Thorn

Kelly has 25 years of business management experience and is the founding director along with Nichola Turpin of Sparrowhawk Legal

Back to Blog

Did you know you can Rate your Landlord?

with Marks Out of Tenancy if you're

Looking for the best landlords and letting agents...

Join the thousands of renters rating and reviewing their landlord, letting agent and rental properties. Tell your story, share your experience, rate your landlord and letting agent.

Sparrowhawk Legal Ltd | Registered in England and Wales | Registered Company No: 14507943 | Registered office: 5th Floor 167-169 Great Portland Street, London, W1W 5PF | Tel 0204 581 9300

Sparrowhawk Legal Ltd is authorised and regulated by the Solicitors Regulation Authority No. 8004127

Sparrowhawk Legal is a trading name of Sparrowhawk Legal Ltd.

© Copyright 2024. Sparrowhawk Legal. All rights reserved.