About Us

We are a small team and we look after our clients. All our services are online, so we can help you no matter where you live.

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Sparrowhawk Legal

Dedicated to helping you with your Housing Issues!

At Sparrowhawk Legal we champion the rights of tenants while safeguarding responsible landlords. Founded in 2022, our virtual practice is dedicated to addressing the critical issue of housing disrepair in a modern, accessible way.

We understand that a safe and comfortable home is a fundamental right. Our team of specialist solicitors is passionate about helping tenants navigate the complexities of housing disputes, ensuring they receive the justice they deserve. We pride ourselves on our empathetic approach, listening to each client’s unique story and working tirelessly to achieve the best outcomes.

We also recognise the importance of protecting good landlords from unjust claims. Our expertise allows us to provide tailored advice and support, ensuring that landlords can manage their properties with confidence and integrity.

Being a virtual firm allows us to operate with flexibility and efficiency, reducing overhead costs and passing those savings onto our clients. It also means we can serve clients across the country, breaking down geographical barriers to access quality legal support.

We believe in transparency and communication. Our commitment to keeping clients informed at every step of the process sets us apart in the legal field. We leverage the latest technology to provide seamless consultations and updates, making the legal journey as smooth as possible.

Join us as we strive for justice and fairness in housing. Whether you’re a tenant facing disrepair issues or a landlord looking for reliable guidance, Sparrowhawk Legal is here to support you every step of the way.

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Mission

To empower tenants in their fight for safe and habitable living conditions while providing conscientious landlords with the support they need to navigate the legal landscape. We strive to create a fair and just housing environment, ensuring that everyone has access to the rights they deserve.

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Goal

To achieve positive outcomes for our clients through expert legal representation. We aim to resolve housing disputes efficiently and effectively, minimising stress for tenants and landlords alike. By fostering a culture of trust and transparency, we work diligently to build lasting relationships with our clients.

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Core Values

We are committed to integrity, empathy, and excellence in all that we do. We value open communication and collaboration, believing that the best results come from understanding each client's unique circumstances.

Get Started Today

If you are a private tenant and would like to discuss your housing issues with us, please give us a call or book a call at a time to suit you!

Meet your Housing Disrepair Team

We are a small team, but that only makes us stronger. We don't take on volume workloads and we like to look after our clients. We all understand just how stressful living in a home that's not safe and well maintained can be and we are here to help you!

Kelly Victoria Thorn

Managing Director

Nichola Turpin

Head of Housing Disrepair

Sarah Southworth

Client Care and Operations

FAQ's

We hope this information is useful, but if you have any further questions, please contact us.

What services does Sparrowhawk Legal offer?

At Sparrowhawk Legal, we specialize in providing legal support for tenants facing housing disrepair issues and offering guidance to responsible landlords. Our services include dispute resolution, legal advice, and advocacy aimed at ensuring safe and comfortable living conditions.

How can I access your services if I live outside of your local area?

As a fully virtual practice, we serve clients nationwide. Our online consultations and services allow us to assist you no matter where you are located, ensuring you receive the support you need from the comfort of your home.

What should I do if I am facing housing disrepair issues?

If you are experiencing disrepair in your home, contact us for a consultation. Our team will listen to your situation, provide tailored advice, and guide you through the process of resolving your issues effectively.

How do you support landlords?

We offer responsible landlords tailored advice and support to help them manage their properties confidently. Our expertise ensures that landlords are equipped to handle disputes and protect themselves from unjust claims.

What makes Sparrowhawk Legal different from other legal services?

We pride ourselves on our empathetic approach, transparent communication, and commitment to keeping clients informed throughout the legal process. Our virtual format allows us to operate efficiently and reduce costs, passing the savings onto you.

Can I join the "Women and Family Tenant Support" Facebook group?

Yes! Our Facebook group is open to anyone seeking support related to housing challenges. It’s a safe space for sharing resources, experiences, and advice. We encourage you to join and connect with others facing similar situations.

Do you help tenants with private landlords?

Yes. Wherever possible we will always help clients who have private landlords. We also help the good private landlords out there who are being targeted by disreputable claims management companies.

How much do you charge?

Our fees are usually covered by a no win no fee agreement in respect of housing disrepair claims and our success fee is capped at 33%. For landlords we offer a tailored fee structure dependent on the complexity of the case and the stage of the matter.

How do I get started?

To get started, simply reach out through our website or contact us directly for an initial consultation. We’ll discuss your situation and how we can assist you in achieving the best possible outcome.

Understanding Rent Arrears: A Guide for Private Landlords

Understanding Rent Arrears: A Guide for Private Landlords

May 01, 20243 min read

As a private landlord, managing your rental properties comes with a variety of challenges. One of the most pressing issues you may encounter is rent arrears—when tenants fail to pay their rent on time. Understanding how to handle this situation, including the legal processes involved, is crucial for protecting your investment and maintaining your cash flow. Here’s what you need to know.

1. Recognising the Signs of Rent Arrears

The first step in addressing rent arrears is to recognise when they occur. Common signs include:

  • Late Payments: If a tenant consistently pays their rent late, it may indicate underlying financial issues.

  • Communication: Lack of communication or evasiveness from the tenant regarding payments can be a red flag.

  • Partial Payments: If a tenant makes partial payments, it’s important to address the situation promptly.

2. Initial Steps to Take

Once you suspect a tenant is in arrears, it’s essential to act quickly. Here are initial steps to consider:

  • Review the Tenancy Agreement: Familiarise yourself with the terms of the agreement related to rent payments and arrears.

  • Contact the Tenant: Reach out to the tenant to discuss the situation. Open communication can sometimes resolve issues before they escalate.

  • Document Everything: Keep a detailed record of all communications, payments, and notices sent to the tenant. This documentation will be vital if legal action becomes necessary.

3. Legal Notices

If the situation doesn’t improve, you may need to issue formal legal notices. In the UK, the most common notice for rent arrears is the Section 8 notice. This notice allows you to seek possession of your property if the tenant has fallen behind on rent.

  • Grounds for Possession: The Section 8 notice must specify the grounds for possession, such as non-payment of rent.

  • Notice Period: The notice period can vary depending on the amount of rent owed and the grounds cited. It’s essential to follow the correct procedures to avoid complications.

4. Court Proceedings

If the tenant does not respond to your notice or fails to pay the arrears, you may need to take legal action to recover your property. This process typically involves:

  • Filing a Claim: You’ll need to file a claim with your local court for possession of the property.

  • Court Hearing: Both you and the tenant will have the opportunity to present your case in court. It’s advisable to seek legal representation during this process.

  • Possession Order: If the court rules in your favor, you’ll receive a possession order, allowing you to regain control of your property.

5. Preventative Measures

While dealing with rent arrears can be challenging, there are steps you can take to minimise the risk:

  • Thorough Screening: Conduct thorough background checks on potential tenants, including credit checks and references.

  • Clear Tenancy Agreements: Ensure your tenancy agreements clearly outline the rent payment terms and consequences for non-payment.

  • Regular Communication: Maintain open lines of communication with your tenants to address any issues before they escalate.

Conclusion

Managing rent arrears is an essential aspect of being a private landlord. By understanding the signs, taking prompt action, and following the legal processes, you can protect your investment and ensure a smoother rental experience. If you find yourself facing challenges with rent recovery, consider seeking legal advice to navigate the complexities of the process.

At Sparrowhawk Legal, we’re here to support you in managing rent arrears effectively. Contact us today for a consultation and let us help you safeguard your property and income.

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Kelly Victoria Thorn

Kelly has 25 years of business management experience and is the founding director along with Nichola Turpin of Sparrowhawk Legal

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