Private Landlord Claims

We are here for you if you are a private tenant with housing disrepair

Take our free quiz to find out if you have a claim or book a call with our friendly Housing Disrepair Team

Yes, we do help Private Tenants

But we do understand that it's not an easy decision.

Are you are a private tenant living with housing disrepair?

Are you are scared you might not get your deposit back?

Are you frightened about asking for help in case your landlord evicts you?

Are you at breaking point and just can't take it anymore?

What you need to do

The first step is to contact us. We won't do anything or contact your landlord without your consent. We will discuss your options with you and if we can help we will, but a housing disrepair claim might not be the right option and we will advise you accordingly.

Get Started Today

If you believe your property has been damaged by the installation of spray foam, please reach out to us for professional legal support

STILL NOT SURE?

Frequently Asked Questions

We hope this information is useful, but please contact us if you have any other questions

Can my landlord evict me if I start a claim?

The short answer unfortunately is still yes. Whilst there are some changes to the law coming which means landlords will not be able to evict you if you're not at fault, those changes still have yet to come into force and landlords can and will still evict as a means of retalliation.

How much will it cost me to claim?

We help private tenants on the same basis as council and housing association tenants - no win no fee. This means you do not pay anything up front and only pay for our services when your claim is successful.

What can I claim for?

You can claim compensation for living in a property that is in disrepair, along with any damages for personal items that have been damaged and any injury to your health due to the disrepair.

How much compensation will I receive?

The main focus of a housing disrepair claim is to get your property repaired to the highest possible standards (not your landlord's standard). Compensation depends on the severity of the disrepair and how long you have been complaining about it. It varies on a case by case basis.

What do I need in order to make a claim?

You need to have informed your landlord of the disrepair and given them a reasonable amount of time to make those repairs. If they are ignoring you or refusing to repair then providing you still live in the property and can prove that you have notified the landlord then you can make a claim.

I am in arrears, does this make a difference?

Yes, it can make a difference to your claim. If you are not paying rent (even if you believe that withholding rent is fair due to the poor state of your property) you are in breach of your tenancy agreement and your landlord can evict you.

Growth Is Unlearning (Or: Why You’re Probably Wrong About a Lot of Things, and That’s OK)

Growth Is Unlearning (Or: Why You’re Probably Wrong About a Lot of Things, and That’s OK)

January 03, 20254 min read

"The more an idea is tied to your identity, the more you will ignore evidence it is false. People seem to have no trouble finding reasons to ignore the merits of ideas they dislike.

To continue to grow and learn, you must be willing to update, expand, and edit your identity. In many ways, growth is unlearning." - James Clear

Let’s start with this little uncomfortable yet universal truth: We all think we’re right. About everything. All the time.

Err... nope, not even you BBE! In fact, we’re often so wildly wrong that it's like dragging a full bath towel out of a labrador after Colin decided it constituted a perfectly balanced breakfast. Adorable at first watching your 8 month old puppy chew on the corner, but at some point, you’ve got to step in and say, “Jesus Christ, the vet's bill was over five grand!”

I was a veterinary nurse a long time ago - that ^ is a true story.

That’s where James's little nugget of wisdom comes in: “Growth is unlearning.” Yes, boys and girls, sometimes the only way forward is to take a long, hard look at our cherished beliefs and say, “Maybe this is complete bollocks.”

Ideas and Identity: A Messy Entanglement

The Here’s the thing about ideas is we’re not content to just have them. No, we’ve got to BECOME them. We turn them into little extensions of ourselves—like small emotional hamsters we carry around in our pockets. But when someone dares to suggest that our beloved hamster might not be quite as brilliant as we think, we respond with the grace and composure of a certain female glass artist denied a second bottle of wine (it's not pretty and usually involves the death of several hamsters).

This happens all the time in the creative world. You come up with what you think is the Best Idea Ever™, only to have someone (or worse, reality) suggest that it’s not all that great. Maybe that fused glass colour combo you swore would “pop” actually looks like it popped straight out of a clown’s arsehole (happened). Or maybe that “edgy, bold” design is just plain FUGLY.

Admitting you were wrong is harder than a hard thing. But clinging to a bad idea because you’ve tied it to your identity - especially in relation to art? That’s just self-sabotage.

The Art of Unlearning: How to Ditch the Dead Weight

Unlearning doesn’t mean throwing everything out the window and starting over in a dramatic blaze of self-doubt and artistic angst. (Although, there is something to be said for the artist's dramatic meltdown.) It’s more about being willing to pause, question, and—oh my god, wrist to forehead moment —change.

In my own work, I’ve had to unlearn plenty. Like when I thought EVERYBODY would buy my shizzle, or ALL my art had to be “MEANINGFUL” or when I was convinced that upcycled glass would be the second coming because no one had ever done that before (turns out, I was wrong - not a huge surprise).

Unlearning means letting go of ideas that don’t serve you anymore—even if they used to. It’s like clearing out your mental attic: dusty, uncomfortable, and chock full of nasty big spiders. But when you’re done, you’ve got room for new, shiny ideas that actually work. OR you've got room for the truth which might be that you should give up on your creative endeavours because you were never that good to start with and let's face it, you never will be. *snigger, I genuinely hope someone reads these blogs in the future and hits that line and wonders if I meant it.

Growth: Editing Your Identity, One Idea at a Time

Unlearning doesn’t just change WHAT you do—it changes WHO YOU ARE. But that’s a good thing! Imagine if you were still clinging to every bad idea you had as a teenager. I would be wandering around with my shaggy perm, thinking Steve Davis was hot (yes, the ginger snooker player).

Growth is about updating your internal operating system. It’s about looking at the things you’ve always believed—about yourself, your work, or the world—and asking, “Is this still true? Does this still serve me?” If the answer is no, it’s time to let it go - there's a song there apparently.

Unlearning and Creativity: A Perfect Pair

As a creative, your work thrives on your ability to adapt. The more willing you are to unlearn, the more room you make for innovation, experimentation, and surprise successes. When you stop clinging to what you think you know, you open yourself up to what you could know.

So, here it is... your ideas, much like your thoughts, are not you. They’re not sacred, untouchable, or beyond critique. They’re just ideas (our thoughts). And if you want to keep growing—as an artist, a business owner, or just a slightly less insufferable human—you’ve got to be willing to update them.

In other words, unlearn the crap, keep the good stuff, and don’t be afraid to admit when you’re wrong. Trust me, it’s liberating. Now, I've just got to get BBE to focus long enough to read this blog post... #pissingintothewind.

blog author image

Kelly Victoria Thorn - Artist

I am a professional glass arTIT... I frequently break my creations, cut myself on the glass and have to spend several hours a week with tweezers pulling shards out of my feet because I simply cannot understand why not wearing shoes in my glass studio is a problem. My furry apprentice has a lot more sense!

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