Council Home Claims
No one should have to live in a home that’s damp, cold, or falling apart. If you live in a council home and your landlord hasn’t fixed serious repair problems even after you’ve told them, you may be able to make a legal claim.
At Sparrowhawk Legal, our friendly team is here to help you take that step with confidence and care.
What Is a Council Home?
Council homes are rented out by your local council. They aim to give people a secure and affordable place to live. The council is responsible for keeping your home in good condition which means fixing things like leaks, mould, broken heating, and unsafe electrics. If they don’t, you have the right to speak up.
We’re Here to Listen and Support You
We know it can be hard to ask for help, especially if you’ve been ignored or made to feel like your problems aren’t important. That’s why, when you contact Sparrowhawk Legal, we take the time to listen, explain things clearly and guide you through the process step by step.
No win, no fee - You won’t pay us unless we win your case.
Friendly communication - Talk to us by phone, WhatsApp, or email.
Clear and simple advice - We use straightforward language and keep things easy to understand.
Ongoing support - We work with you even after your case has been won, until the repairs are done.
Common Repair Problems We Can Help With
If your home has any of these issues, we may be able to help:
Leaking pipes or ceilings
Broken windows or doors
Rats, mice, or other insect infestations
Unsafe electrics or gas
Cracks in walls or ceilings
It’s always worth getting in touch, even if you’re not sure. We’ll listen and let you know if you have a case.
What Happens When You Contact Us
You tell us what’s wrong
We carry out a free check to see if you can make a claim
We handle the legal work and keep you updated
You will get the repairs done and compensation for the trouble and upset
What to do Next
You don’t have to live in a broken, unsafe home. We’re here to help you take action with kindness and care.
Call us now on 0204 581 9300. You can also email us at [email protected], send us a message on WhatsApp or book a call and a member of our team will call you back.
Get Started Today
FAQ's
We hope this information is useful, but if you have any further questions, please contact us.
What services does Sparrowhawk Legal offer?
At Sparrowhawk Legal, we specialise in providing legal support for tenants facing housing disrepair issues and offering guidance to responsible landlords. Our services include dispute resolution, legal advice, and advocacy aimed at ensuring safe and comfortable living conditions.
How can I access your services if I live outside of your local area?
As a fully virtual practice, we serve clients nationwide. Our online consultations and services allow us to assist you no matter where you are located, ensuring you receive the support you need from the comfort of your home.
What should I do if I am facing housing disrepair issues?
If you are experiencing disrepair in your home, contact us for a consultation. Our team will listen to your situation, provide tailored advice, and guide you through the process of resolving your issues effectively.
How do you support landlords?
We offer responsible landlords tailored advice and support to help them manage their properties confidently. Our expertise ensures that landlords are equipped to handle disputes and protect themselves from unjust claims.
What makes Sparrowhawk Legal different from other legal services?
We pride ourselves on our empathetic approach, transparent communication, and commitment to keeping clients informed throughout the legal process. Our virtual format allows us to operate efficiently and reduce costs, passing the savings onto you.
Can I join the "Women and Family Tenant Support" Facebook group?
Yes! Our Facebook group is open to anyone seeking support related to housing challenges. It’s a safe space for sharing resources, experiences, and advice. We encourage you to join and connect with others facing similar situations.
Do you help tenants with private landlords?
Yes. Wherever possible we will always help clients who have private landlords. We also help the good private landlords out there who are being targeted by disreputable claims management companies.
How much do you charge?
Our fees are usually covered by a no win no fee agreement in respect of housing disrepair claims and our success fee is capped at 33%. For landlords we offer a tailored fee structure dependent on the complexity of the case and the stage of the matter.
How do I get started?
To get started, simply reach out through our website or contact us directly for an initial consultation. We’ll discuss your situation and how we can assist you in achieving the best possible outcome.
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Sparrowhawk Legal Ltd | Registered in England and Wales | Registered Company No: 14507943 | Registered office: 5th Floor 167-169 Great Portland Street, London, W1W 5PF | Tel 0204 581 9300
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