Social Housing Claims
Everyone deserves to feel safe and comfortable in their home. If you live in a social housing property and your landlord hasn’t fixed serious repair problems even after you’ve reported them, you may be able to make a legal claim.
At Sparrowhawk Legal, we help tenants take action when their homes are unsafe and your landlord hasn’t carried out their duty.
We understand that many people in social housing can feel ignored or powerless. That’s why we’re here to listen, support and fight for your right to live in a safe home.
What is Social Housing?
Social housing includes homes rented from councils or housing associations. These homes aim to be affordable and secure for people who need extra support. If you live in social housing, it is up to your landlord to keep your home in good condition. That means fixing things like damp, leaks, broken heating, and unsafe electrics.
What Kind of Repair Problems Can We Help With?
Leaking pipes or ceilings
Broken windows or doors
Pests like rats, mice or insects
Unsafe electrics or gas
Cracks in walls or ceilings
If you have reported a repair to your landlord and they still haven’t fixed the problem, you may be able to claim compensation and get the repairs done.
Why Choose Sparrowhawk Legal?
We’re not a big law firm. We’re a small, caring team that puts people first. We speak in plain English, explain everything clearly, and keep you updated throughout your case. We understand how upsetting these problems can be, especially if you are vulnerable, so we make sure everything is easy to understand and as stress-free as possible. Working with us means:
No win, no fee - You don’t pay us anything unless we win your case.
Simple communication - Talk to us by phone, WhatsApp, or email.
Kind and clear support - We’re here to listen and help.
We stay with you - Even after your case is won, we work with you to help make sure repairs are done.
What Happens When You Contact Us?
You tell us what’s wrong with your home
We carry out a free check to see if you can make a claim
We handle the legal work and keep you updated regularly
You get the repairs you need and compensation for trouble you’ve had
If you are ready to take that next step and find out if you could make a claim, contact us today.
Call 0204 581 9300 or email [email protected]. You can also send us a message on WhatsApp or book a call and a member of our team will call you back.
Get Started Today
FAQ's
We hope this information is useful, but if you have any further questions, please contact us.
What services does Sparrowhawk Legal offer?
At Sparrowhawk Legal, we specialise in providing legal support for tenants facing housing disrepair issues and offering guidance to responsible landlords. Our services include dispute resolution, legal advice, and advocacy aimed at ensuring safe and comfortable living conditions.
How can I access your services if I live outside of your local area?
As a fully virtual practice, we serve clients nationwide. Our online consultations and services allow us to assist you no matter where you are located, ensuring you receive the support you need from the comfort of your home.
What should I do if I am facing housing disrepair issues?
If you are experiencing disrepair in your home, contact us for a consultation. Our team will listen to your situation, provide tailored advice, and guide you through the process of resolving your issues effectively.
How do you support landlords?
We offer responsible landlords tailored advice and support to help them manage their properties confidently. Our expertise ensures that landlords are equipped to handle disputes and protect themselves from unjust claims.
What makes Sparrowhawk Legal different from other legal services?
We pride ourselves on our empathetic approach, transparent communication, and commitment to keeping clients informed throughout the legal process. Our virtual format allows us to operate efficiently and reduce costs, passing the savings onto you.
Can I join the "Women and Family Tenant Support" Facebook group?
Yes! Our Facebook group is open to anyone seeking support related to housing challenges. It’s a safe space for sharing resources, experiences, and advice. We encourage you to join and connect with others facing similar situations.
Do you help tenants with private landlords?
Yes. Wherever possible we will always help clients who have private landlords. We also help the good private landlords out there who are being targeted by disreputable claims management companies.
How much do you charge?
Our fees are usually covered by a no win no fee agreement in respect of housing disrepair claims and our success fee is capped at 33%. For landlords we offer a tailored fee structure dependent on the complexity of the case and the stage of the matter.
How do I get started?
To get started, simply reach out through our website or contact us directly for an initial consultation. We’ll discuss your situation and how we can assist you in achieving the best possible outcome.
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