A housing association is a not-for-profit organisation that rents out homes to people who need them. They are different from private landlords because the money they get from rent goes towards looking after the homes and helping the community. Housing associations often work with local councils to help people who might struggle to find a safe place to live that they can afford. If you rent your home from a housing association, they are responsible for keeping it in good condition and making sure it’s safe to live in.
We work with people who live in housing association properties as well as council and social housing homes. If your landlord hasn’t fixed serious problems in your home, you may be able to make a legal claim. Our friendly team will guide you through the process in the most simple and clear way possible. When you work with Sparrowhawk Legal you get:
No win, no fee - You don’t pay us unless we win your case.
Easy to use service - You can speak to us by phone, WhatsApp, or email.
Kind and clear communication - We explain everything in plain English.
Real results - We’ve helped lots of tenants get repairs and money for the trouble they’ve been through.
You may be able to make a claim if your home has:
Broken windows or doors
Rats, mice, or other insect infestations
Unsafe electrics or plumbing
Cracks in walls or ceilings
If you’re not sure, just ask us and we will let you know if we can help.
We’re a small team who care about our clients. We take time to listen and explain things clearly. We don’t give up even after your case is won and we will still help to make sure the repairs are done properly.
You don’t need to suffer in silence. We’re here to help you take action.
Why not take our short quiz to see if you could make a claim. You can also book a call with our team, who will give you a call and chat through your problem with you. Or you can chat with us on WhatsApp, text or you could email us at [email protected].
We hope this information is useful, but if you have any further questions, please contact us.
At Sparrowhawk Legal, we specialise in providing legal support for tenants facing housing disrepair issues and offering guidance to responsible landlords. Our services include dispute resolution, legal advice, and advocacy aimed at ensuring safe and comfortable living conditions.
As a fully virtual practice, we serve clients nationwide. Our online consultations and services allow us to assist you no matter where you are located, ensuring you receive the support you need from the comfort of your home.
If you are experiencing disrepair in your home, contact us for a consultation. Our team will listen to your situation, provide tailored advice, and guide you through the process of resolving your issues effectively.
We offer responsible landlords tailored advice and support to help them manage their properties confidently. Our expertise ensures that landlords are equipped to handle disputes and protect themselves from unjust claims.
We pride ourselves on our empathetic approach, transparent communication, and commitment to keeping clients informed throughout the legal process. Our virtual format allows us to operate efficiently and reduce costs, passing the savings onto you.
Yes! Our Facebook group is open to anyone seeking support related to housing challenges. It’s a safe space for sharing resources, experiences, and advice. We encourage you to join and connect with others facing similar situations.
Yes. Wherever possible we will always help clients who have private landlords. We also help the good private landlords out there who are being targeted by disreputable claims management companies.
Our fees are usually covered by a no win no fee agreement in respect of housing disrepair claims and our success fee is capped at 33%. For landlords we offer a tailored fee structure dependent on the complexity of the case and the stage of the matter.
To get started, simply reach out through our website or contact us directly for an initial consultation. We’ll discuss your situation and how we can assist you in achieving the best possible outcome.
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