Private Landlord Claims

We are here for you if you are a private tenant with housing disrepair

Take our free quiz to find out if you have a claim or book a call with our friendly Housing Disrepair Team

Yes, we do help Private Tenants

But we do understand that it's not an easy decision.

Are you are a private tenant living with housing disrepair?

Are you are scared you might not get your deposit back?

Are you frightened about asking for help in case your landlord evicts you?

Are you at breaking point and just can't take it anymore?

What you need to do

The first step is to contact us. We won't do anything or contact your landlord without your consent. We will discuss your options with you and if we can help we will, but a housing disrepair claim might not be the right option and we will advise you accordingly.

Get Started Today

If you believe your property has been damaged by the installation of spray foam, please reach out to us for professional legal support

STILL NOT SURE?

Frequently Asked Questions

We hope this information is useful, but please contact us if you have any other questions

Can my landlord evict me if I start a claim?

The short answer unfortunately is still yes. Whilst there are some changes to the law coming which means landlords will not be able to evict you if you're not at fault, those changes still have yet to come into force and landlords can and will still evict as a means of retalliation.

How much will it cost me to claim?

We help private tenants on the same basis as council and housing association tenants - no win no fee. This means you do not pay anything up front and only pay for our services when your claim is successful.

What can I claim for?

You can claim compensation for living in a property that is in disrepair, along with any damages for personal items that have been damaged and any injury to your health due to the disrepair.

How much compensation will I receive?

The main focus of a housing disrepair claim is to get your property repaired to the highest possible standards (not your landlord's standard). Compensation depends on the severity of the disrepair and how long you have been complaining about it. It varies on a case by case basis.

What do I need in order to make a claim?

You need to have informed your landlord of the disrepair and given them a reasonable amount of time to make those repairs. If they are ignoring you or refusing to repair then providing you still live in the property and can prove that you have notified the landlord then you can make a claim.

I am in arrears, does this make a difference?

Yes, it can make a difference to your claim. If you are not paying rent (even if you believe that withholding rent is fair due to the poor state of your property) you are in breach of your tenancy agreement and your landlord can evict you.

Five Common Damp and Mould Myths—And the Truth Behind Them

Five Common Damp and Mould Myths—And the Truth Behind Them

January 24, 20254 min read

Damp and mould are among the most misunderstood issues landlords face. With tenants, landlords, and even some professionals offering conflicting advice, it’s easy for myths to spread—and even easier to fall for them. But believing these misconceptions can cost landlords both financially and legally, as well as damage tenant relationships.

In this post, we’ll debunk five common myths about damp and mould, and provide the facts landlords need to tackle these issues effectively. Along the way, we’ll show how Damp, Mould, and Condensation (DMC) surveys and data loggers can provide clarity and actionable solutions.

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### Myth 1: Damp and Mould Are Always Caused by Tenant Behaviour

The Myth: If there’s mould in a property, it must be because tenants aren’t ventilating properly, drying clothes indoors, or using the heating sparingly.

The Truth: While tenant behaviour can contribute to damp and mould, the property itself is often at fault. Poor insulation, inadequate ventilation, or defective heating systems can create the perfect environment for condensation and mould to thrive.

The Solution: A DMC survey can help identify whether the problem stems from the property or tenant behaviour. By addressing structural issues such as faulty extractor fans or insufficient insulation, landlords can often prevent damp and mould before it becomes a tenant-related issue.

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### Myth 2: Condensation Is Harmless

The Myth: A little condensation on windows is nothing to worry about.

The Truth: Condensation is often the first visible sign of a moisture problem and can quickly lead to damp and mould if ignored. Over time, condensation can damage window frames, walls, and ceilings, reducing the property’s value and increasing maintenance costs.

The Solution: Tackling condensation early is crucial. Proper ventilation and heating, as well as regular inspections, can prevent condensation from escalating into more serious issues. Installing data loggers to monitor temperature and humidity levels provides landlords with the insights needed to maintain ideal property conditions.

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### Myth 3: Opening Windows Will Solve the Problem

The Myth: If tenants open their windows regularly, damp and mould won’t occur.

The Truth: While ventilation is essential, opening windows alone is often insufficient to address damp and mould. In colder months, open windows can even exacerbate the problem by cooling surfaces, increasing the likelihood of condensation. Proper mechanical ventilation—such as extractor fans—is usually needed to remove excess moisture from the air.

The Solution: DMC surveys include advanced anemometer testing to ensure mechanical extractor fans are functioning correctly and meeting Building Regulation standards. Upgrading ventilation systems may be necessary to achieve effective moisture control.

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### Myth 4: Damp and Mould Only Happen in Older Properties

The Myth: New-build properties are immune to damp and mould.

The Truth: Damp and mould can occur in any property, regardless of age. In fact, new-builds can be particularly susceptible to condensation if they’re tightly sealed for energy efficiency but lack adequate ventilation. Poor construction practices or materials can also lead to penetrating or rising damp.

The Solution: Regular inspections and long-term monitoring using data loggers are essential for both old and new properties. Identifying and resolving moisture issues early helps maintain the property’s condition and value.

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### Myth 5: Bleaching Mould Is a Permanent Fix

The Myth: A quick scrub with bleach is enough to eliminate mould for good.

The Truth: While bleach can temporarily remove surface mould, it doesn’t address the underlying cause. Unless the source of excess moisture is resolved, mould will return—and often spread further. In some cases, using bleach can even make the problem worse by masking deeper issues.

The Solution: Tackling the root cause of mould is the only way to ensure it doesn’t return. A professional DMC survey identifies the source of excess moisture and provides targeted recommendations to resolve it permanently.

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### How Redfearn Experts Can Help

At Redfearn Experts, we specialise in identifying and resolving damp, mould, and condensation issues. Our DMC surveys and data logger services provide landlords with the tools and insights they need to debunk myths and take action:

- Comprehensive Assessments: We evaluate both property conditions and tenant behaviours to pinpoint the root cause of damp and mould.

- Data-Driven Solutions: Our data loggers monitor environmental conditions over time, providing clear evidence to guide decision-making.

- Actionable Recommendations: From upgrading ventilation systems to educating tenants, we provide tailored advice to address issues effectively.

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### Protect Your Properties from the Realities of Damp and Mould

Don’t let myths hold you back from taking effective action. Damp and mould are complex issues that require evidence-based solutions. With Redfearn Experts, you can gain the clarity you need to safeguard your properties, satisfy tenants, and stay compliant with housing regulations.

Ready to separate fact from fiction? Contact us today to book a DMC survey or learn more about how data loggers can help you maintain healthier homes.

Read more about our DMC surveys or Contact Us now.

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